Equal and comfortable access to our hotel services is one of our highest priorities.
Ensuring that all guests can benefit from our hotel equally and comfortably is one of our highest priorities. Our facilities include an accessible guest room, accessible toilet, wheelchair support and step-free access to the hotel, restaurant and lifts.
We provide transparent information on our website about our service standards and current level of accessibility.
In line with our accessible tourism vision, we continue to improve our services. Our short-term plans include sign-language training for team members, Braille brochures and dedicated wayfinding signs to support guests with hearing or visual impairments. Regular accessibility awareness briefings for our employees also continue.